Grontmij is ISO 9001 certified. Every day, our employees are looking forward to improve the design process, to establish good communication with clients and suppliers, to optimise the project management and the development of know-how. We do everything within our power for clients to be and remain satisfied. Do not hesitate if you have any suggestions to improve our services. We thank you for your trust.
The Grontmij quality system has been written for each individual business line. After all, we believe that the quality processes must comply as closely as possible with the expectations and culture of the customer.
- We strive for continued improvements in all management areas. To safeguard the efficiency of our processes, we have defined indicators and set targets. The performances are reported per quarter by means of a Balanced Score Card.
- Our clients continuously present questions and as such they continously guide the development of our knowledge and experience. We enter into partnerships with our clients, we commit ourselves and provide total solutions. Whenever possible, we aim to provide sustainable solutions & alternatives in the decision-making processes.
- The commitment of our employees is crucial. Quality is everybody's concern, and requires a contribution by all our employees. We strive for transparent communication and efficient support of the employees. Permanent training and personal development programmes are very important instruments here.